Service Representative

Nelson Homes located in Lloydminster, Alberta is looking for a Service Representative for the Ready To Move Homes (RTM’s). This is a contracted position so applicant must have their own company and WCB (Alberta & Saskatchewan).
Duties and Responsibilities:
The key duties and responsibilities of the position are to complete 3 visits to each RTM.
-Post Delivery Inspection (PDI) - drive to house after delivery to assess, record and take pictures of any damage that occurred during the move. Any major damage must be addressed immediately.
-Initial service – drive to house and complete all move damage and any other deficiencies. This typically would be 2 to 4 days depending on how much damage occurred. Rep would be expected to spend the night at a local hotel if driving back and forth does not make sense.
-Year-end service – drive to house and complete year end deficiency list.
Skills and Qualifications:
The successful candidate must have the following skills and qualifications:
-Be very personable, outgoing, self-motivated, responsible, and hard working with a very high standard of customer service, workmanship, and exceptional communication skills.
-Must have a valid driver’s license with a clean abstract and their own tools. Service van will be supplied.
-Must be able to complete the following repairs:
-replace shingles, siding, soffit, fascia and eavestrough
-adjust windows & both interior and exterior doors
-adjust cabinet doors
-basic electrical and plumbing, install lights and taps
-drywall touchups – nail pops - cracks
-paint touchups
-repair scratches on cabinets, benches, mantles
-repair all types of flooring
-Maintain the very high standards of Nelson Homes and act in a professional manner.